Privacy Policy
Last updated: November 3, 2026
This Privacy Policy explains how Direct Harbor LLC (“Direct Harbor”, “we”, “us”) collects, uses and protects personal information when you visit directharborsupply.com or place an order with us.
Information we collect
- Information you provide: name, email, phone number, billing and shipping addresses, company name and messages you send us.
- Order information: products purchased, order value and delivery details. Payment card details are processed by our payment provider; we do not store full card numbers.
- Technical information: IP address, browser and device details and pages viewed, collected through cookies and similar technologies.
How we use it
- To process, ship and support your orders
- To answer questions and provide quotes
- To prevent fraud and keep our store secure
- To send marketing emails only where you have opted in — you can unsubscribe at any time
- To understand and improve how our website is used
Sharing
We never sell your personal information. We share it only with service providers who help us operate the store — such as payment processors, shipping carriers, hosting and email providers — and only as needed to provide their services, or when required by law.
Cookies
We use essential cookies to keep your cart and account working, and optional analytics cookies to understand site traffic. You can block or delete cookies in your browser settings.
Retention & security
We keep order records as long as required for tax and accounting purposes and protect data with industry-standard safeguards, including SSL encryption.
Your rights
You may request access to, correction of or deletion of your personal information, and opt out of marketing at any time. Residents of some states, including California, may have additional rights under local law. Contact us using the details below to make a request.
Children
Our store is not directed to children under 13, and we do not knowingly collect their personal information.
Contact
Direct Harbor LLC, 7411 114th Avenue, Suite 301-166, Largo, FL 33773, USA · info@directharborsupply.com · +1 (305) 367-8076